FREQUENTLY ASKED QUESTIONS
Quick Answers to Your Moving Questions – All in One Place
Moving can bring up plenty of questions, and we’ve got you covered. Our Frequently Asked Questions page is designed to provide clear, instant answers to the most common questions about our services, pricing, safety measures, and more.
Why Explore Our FAQs?
Save Time: Find immediate solutions without waiting for a callback.
Transparent Info: Straightforward details about costs, policies, and what to expect.
Trust-Building: Learn how we handle fragile items, parking logistics, and insurance.
Can’t find what you need? Our friendly team is just a call or click away—contact us for personalized help!
Costs depend on distance, volume, and services (packing, storage, etc.). Get an accurate free quote by sharing your move details via our online form or phone.
Yes! We’re fully licensed by the Local Authorities in each state and offer full-value insurance options for added peace of mind.
Absolutely. We supply premium boxes, bubble wrap, and specialty crates (included with full-service packages or available for purchase).
Local moves/ City to City: 1–2 days (Last-minute slots depends on availability)
Long-distance/international: 3–4 weeks.
Last-minute slots sometimes available!
Yes! Our white-glove team handles fragile, high-value items with custom crating and equipment. Ask about our specialty moving add-ons.
Cancel or reschedule 24+ hours before move day for a full refund. Late cancellations may incur a fee.
Yes—secure, climate-controlled storage for short- or long-term needs. Ask about our first month free promo!
We coordinate elevator reservations, parking permits, and building rules in advance. Just share your property’s requirements.
Cash, credit/debit cards, and bank transfers. Corporate accounts qualify for net-30 terms.
Sure! We offer “loading-only” services, but note: self-packed items aren’t covered by insurance unless inspected by our team.
Peak season (summer/weekends) costs more but offers flexibility. Off-season moves (winter/weekdays) often have discounts.
Yes! We offer premium scheduling for weekends/holidays without any extra charges.
We follow a claim process for insured items. Report damage within 24 hours with photos for resolution.
Yes! Track your shipment in real time via our customer portal.
Absolutely. We provide heavy-item teams with equipment like dollies and ramps (ask for a quote).
Yes! Request biodegradable wraps and recycled boxes for your move.
Yes! Share a written quote, and we’ll beat it by 15% (terms apply).
We offer 10% off for veterans, seniors, and first responders (ID required).
Our global partners manage docs, duties, and inspections—we guide you step-by-step.
Yes! Ask about our door-to-door air/ocean freight options.
We use a color-coded system (by room) and detailed inventory lists to streamline your unpacking process.
Yes! We can consolidate items from storage units, offices, or family members’ homes into one shipment.
We partner with pet relocation experts who can safely transport live plants and aquatic life separately.
Our specialty teams handle sensitive equipment with biohazard protocols and calibration preservation.
Cant find something you are searching for in the Frequently Asked Questions? Call us now to get help from our customer care.
